This is what our customers tell us:
"We have been a customer of McPhail's for many years. Whenver we have called for fuel, or a new tank, or for any other problem or need, the outstanding staff has always responded quickly and efficiently. Your drivers are courteous and respectful and conscious about getting in and out when making a delivery."
Rocky & Ann H., Residential Customer in Sebastopol, CA
"We have had outstanding customer service. Everyone I have worked with from sales, office, drivers, and service has been great. Thanks for everything!"
Lori F., Commercial Customer in Camp Meeker, CA
"McPhail Fuel Company has very reliable, old family-style service, with professional and reliable delivery drivers. Your drivers are the greatest - they really make the company."
Mike & Sally H., Residential Customer in Forestville, CA
"I recently moved to Stinson Beach and found myself with utility systems entirely new to me. I have never used propane gas except for small containers for a barbeque. The [McPhail Service] person sent out to introduce me to my new gas system was extremely kind and showed me all elements - their location and emergency turn-offs, etc. As part of the review of the existing system it seemed that the old tank was very rusted. The field person said he would let the office know and I would be hearing from someone shortly. He left a safety brochure with me.
"The next chapter was the removal of the old tank, selection of a new tank location and the installation of the new tank. My contact [at McPhail's] has been Greg. He consistently did what he promised, gave clear instructions as to what my responsibilities were and worked with my contractors to make the transition. Greg went out of his way to assure that the job was done well and he always responded to phone calls. He is an exemplory representative for McPhail's."
Peggy W., Residential Customer in Stinson Beach, CA
"There is much about your company I like and will list:
1) Extremely polite office staff & friendly drivers
2) Answers to every question I've had over the years
3) Your consideration to have a budget [level pay] plan"
Theresa B., Residential Customer in Dillon Beach, CA
“We recently switched to McPhail Fuel Company. Their friendly staff worked with us to ensure a smooth transition and uninterrupted service. We are very pleased with their customer service and prompt response to requests.”
Kathleen C., Residential Customer in West Marin, CA
“My husband and I would like to thank McPhail Fuel Company for years of great service. Your service and payment plans that you offer are great… Please give your driver a heads-up from us. His helpfulness and enthusiastic presence are well appreciated during such economic hard times. Our community always welcomes him as if he is one of our own neighbors and with high regards.”
Charlie & Judy W., Residential Customers in Forest Knolls, CA